Talk to the team building your infrastructure
Whether you are scoping a new exchange, evaluating AML tooling, or need 24/7 ops support — the right specialist is one message away.
Send us a message
Fill in the form and we will route your inquiry to the correct team within one business day.
Global offices
Engineering and operations on the ground in three strategic financial centres.
- SingaporeAPAC headquarters & engineeringOur largest engineering hub. Core platform, exchange and payment-system delivery teams are based here.
- Hong KongMarkets & exchange operationsCrypto exchange operations, market-data integration and regional trading desk support.
- DubaiMEA partnerships & complianceBusiness development, regulatory engagement and compliance consulting for Middle East and Africa.
Email us directly
Every mailbox is monitored by a dedicated specialist team.
- [email protected]Sales & partnershipsNew engagements, pricing and partnership discussions
- [email protected]Technical supportPlatform issues, integrations and engineering assistance
- [email protected]Service & operationsSLA queries, operations reviews and managed-service requests
- [email protected]General inquiriesPress, careers, events and anything else
Expected response times
Priority-1 incidents are covered 24/7 under agreed SLA. For production emergencies outside business hours, use your dedicated support channel.
| Channel | Target response |
|---|---|
| Sales & partnerships | Within 4 business hours |
| Technical support | Within 2 hours (P1: 30 min) |
| Service & operations | Within 1 business day |
| General inquiries | Within 1–2 business days |
Not sure where to start? Let us map it out together.
A 30-minute discovery call with one of our senior engineers or solutions architects is the fastest way to scope what you need — no obligation, no sales pitch.
Architecture review
We assess your current stack and identify the fastest path to a regulated, production-grade platform.
Compliance scoping
Understand the KYC, AML and licensing requirements for your target jurisdictions before you write a line of code.
Integration roadmap
Get a clear picture of how our modules fit alongside your existing systems, third-party APIs and data sources.
Cost & timeline estimate
Leave with a realistic ballpark — no vague ranges — based on comparable builds we have delivered.
What to expect when you reach out
How quickly will I hear back?
Sales and technical support inquiries are typically answered within 4 and 2 business hours respectively. General inquiries are handled within one to two business days.
Can I speak to a technical architect before committing?
Yes. We offer a complimentary 30-minute discovery call with a senior architect for all qualified opportunities. Use the consultation booking section above to get started.
Do you work with early-stage projects as well as large enterprises?
We engage clients across the full range — from seed-funded fintechs launching their first product to established financial institutions scaling infrastructure. Our modular approach means you adopt only what you need.
What information should I include in my first message?
A brief description of your product, your target jurisdiction, and the component or problem you want to solve is enough to get started. We will ask the right follow-up questions from there.
Is my inquiry kept confidential?
All inquiries are treated as strictly confidential. We are happy to sign an NDA before any substantive technical discussion if your project requires it.